Data & Product Analytics Engineer

Healthcare is broken — especially in underserved communities like the Bronx, where more than 66% of patients rely on Medicaid. Fragmented systems, outdated workflows, and disconnected data lead to poor health outcomes, clinician burnout, and unnecessary financial strain on both patients and providers.

ecares health was born out of this reality.

We are a healthcare technology startup spun out of Essen Health Care, one of the largest multispecialty medical groups serving the Bronx and surrounding communities. For more than two decades, Essen has delivered frontline care to tens of thousands of patients across primary care, specialty care, urgent care, home-based services, and population health programs. ecares is built directly from those real-world operations — not theory.

We work hand-in-hand with Essen’s physicians, care teams, and healthcare operators to build a modern care delivery platform that connects the entire patient journey; from scheduling and care coordination to lab results, communication, and billing. Instead of rebuilding healthcare from scratch, our venture studio model allows us to integrate and orchestrate best-in-class tools into one unified, patient-centric platform.

Our mission is simple but powerful: to bring concierge-level healthcare to underserved communities at scale.

Because people in the Bronx deserve the same seamless, high-quality care experience as anyone else.

Position title: Data & Product Analytics Engineer (ecares health)

Job Summary: ecares health is being rebuilt into a next-generation care coordination and digital operations platform for Essen Healthcare and future external clients. Data is at the center of this transformation.

We are seeking a Principal Data & Product Analytics Engineer who can turn complex healthcare data into actionable insight, product intelligence, and operational optimization. This role bridges data engineering, product analytics, and healthcare operations to help design smarter workflows, improve patient scheduling, and drive better health outcomes. This is not a reporting or dashboard role.

This is a build-and-experiment role focused on creating data-driven products, testing hypotheses, and designing how data flows through the platform.

Responsibilities

You will manage the data layer and intelligence layer of ecares, including:

• Patient, provider, scheduling, and care coordination data
• Operational performance metrics
• Product analytics for new features
• Predictive models for access, utilization, and outcomes
• Data pipelines and experimentation frameworks

Your work will directly influence:

• How patients are scheduled
• How providers are utilized
• How care teams coordinate
• How product features are designed

 What You’ll Do

You will:

• Build and manage data pipelines connecting:
  • eClinicalWorks (eCW)
  • ecares health
  • Operational systems
• Design data models that reflect real healthcare workflows
• Create prototypes, simulations, and experiments to test:
  • Scheduling efficiency
  • No-show reduction
  • Care coordination outcomes
• Partner with:
  • Product owners
  • Software engineers
  • Operations and clinical leaders
• Define and track KPIs that matter in healthcare:
  • Access
  • Throughput
  • Outcomes
  • Utilization
• Help decide what features should be built based on data
• Design analytics that are embedded directly into the product

You will operate as both a data engineer and a product & operations consultant.

What We’re Looking For

You should have:

• 3–7+ years of experience in:
  • Data engineering
  • Analytics engineering
  • Healthcare or SaaS data platforms
• Strong SQL and data modeling skills
• Experience with:
  • ETL pipelines
  • APIs
  • Cloud data platforms
• Experience working with product and engineering teams
• Ability to think in terms of:
  • User behavior
  • Workflow efficiency
  • Product impact
• Comfort working in ambiguous, startup-style environments
• Interest in healthcare operations and patient experience

Healthcare data, EHR, or population health experience is a strong plus.

 Why This Role Is Different

You will not just analyze what happened. You will help decide what should be built next.

Your data will directly shape:

• Product roadmaps
• Feature design
• Client implementations
• How care is delivered

You will be building the intelligence engine behind ecares health.

Essen Health Care and ecares health are Equal Opportunity Employers and are committed to creating an inclusive, diverse, and equitable workplace for all.