Product Success Analyst

At Essen Health Care, we care for that! 

As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system. Essen has expanded from a single primary care office to an umbrella organization offering specialties from women’s health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through the Essen House Calls program. 

Essen Health Care is the place Where Care Comes Together! We are looking for the most talented and effective individuals to join our rapidly growing company. With over 1,100 employees and 400+ Practitioners, we care for over 250,000 patients annually in New York City and beyond. From medical providers to administration & operational staff, there is a career here for you. Join our team today!

We are seeking a dynamic and results-driven Product Success Analyst with 3-5 years of experience in healthcare IT. This role is pivotal in ensuring the successful implementation, optimization, and long-term sustainability of our technology products. The ideal candidate will be a strategic thinker with strong analytical skills, technical fluency, and the ability to lead cross-functional initiatives.

- Lead and manage multiple concurrent product implementations within healthcare IT environments.- Conduct ROI analysis post-deployment to measure success and identify areas for optimization.- Collaborate with cross-functional teams (engineering, operations, product, and executive leadership) to ensure product adaptability and alignment with business goals.- Develop and maintain a strategic product roadmap to guide long-term success and scalability.- Drive operational execution and support executive stakeholders in sustaining product rollouts.- Provide leadership and mentorship to team members; potential to build and manage a growing team.- Apply knowledge of the Software Development Life Cycle (SDLC) to support product evolution and delivery.

- Bachelor's degree or higher in Computer Science, Information Systems, Business, or a related field.

- 3-5 years of experience in healthcare IT, with a focus on product implementation and optimization.

- Strong understanding of technical product lifecycles and implementation methodologies.- Proficiency in:
- Excel, SQL, Python ? for data analysis and reporting.
- DevOps, Jira, Visio, Figma ? for project tracking, process mapping, and design collaboration.- Demonstrated experience in financial analysis and business case development.- Proven ability to lead teams, manage stakeholders, and influence decision-making.- Excellent communication and presentation skills.

Preferred Qualifications:

- Experience working with diverse teams and managing multiple implementations simultaneously.

- Familiarity with healthcare compliance standards and data privacy regulations is a plus.

Why Join Us?

- Opportunity to work on cutting-edge healthcare technology.- High-impact role with executive visibility and room for career growth.

- Collaborative and inclusive team culture.

- Potential to expand and lead a team under your direction

$55,000-$65,000

Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.