DIRECTOR , ACCOUNTS RECEIVABLE

Company Overview: At Essen Health Care, we care for that! 

 As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system. Essen has expanded from a single primary care office to an umbrella organization offering specialties from women’s health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through the Essen House Calls program. 

Essen House Calls provides in-home primary and specialty care in the New York Metro area. We are looking for the most talented and effective individuals to join our rapidly growing company. From medical providers to administration & operational staff, there is a career here for you. Join our team today! 

Position title: Director, Accounts Recievable

Job summary: A high-impact leadership opportunity for an experienced AR Director to oversee collections and accounts receivable operations in a high-volume, fast-paced environment. This role is ideal for someone who thrives in process improvement and systems optimization, with proven success leading both onshore and offshore teams. This leadership role ensures timely and accurate billing, collections, and cash posting for all payer types including Medicare, Medicaid, Managed Care, and Private Payers. The AR Director plays a critical role in maintaining financial health, regulatory compliance, and operational efficiency.

• Lead and manage all aspects of Accounts Receivable (AR) operations, including billing, collections, payment posting, reconciliation, underpayment resolution, and bad debt management.
• Monitor AR aging reports and key metrics to reduce Days Sales Outstanding (DSO) and bad debt, implementing effective collection strategies and performance improvements.
• Oversee monthly revenue close processes, ensure accurate GL reconciliation, and deliver timely AR-related financial reports for executive leadership.
• Develop and maintain KPI dashboards to ensure data integrity, identify trends, and drive strategic improvements in collections and cashflow.
• Serve as subject matter expert on Medicare, Medicaid, and Managed Care billing guidelines, ensuring compliance and resolution of denials, rejections, and appeals in coordination with billing teams and payers.
• Create, standardize, and maintain SOPs for AR processes across global teams, ensuring consistency and operational efficiency.
• Provide leadership, coaching, and performance feedback to AR staff; conduct regular team meetings and foster a culture of accountability, accuracy, and continuous improvement.
• Collaborate with cross-functional teams to resolve complex issues and enhance customer experience across AR touchpoints.
• Support internal and external audits, as well as ad-hoc reporting requests, ensuring accurate documentation and timely responses.

Qualifications:

• Minimum of 7-10 years of progressive experience in accounts receivable.
• At least 2+ years in a leadership role, including strong offshore team oversight
• Proficiency in EHR systems and AR software (eCW required).
• Strong leadership, analytical, and communication skills.
• Expertise in Process Improvement
• Bachelor’s degree in Accounting, Finance, or related field (MBA a plus)
• Ability to meet deadlines in a fast-paced environment and drive process improvements.

Technical Skills

• Proficient in eCW.
• Advanced Excel Skills (Pivot Tables, VLOOKUPs, etc.)
• Familiarity with Power BI, PowerPoint, and Microsoft Teams

ESSEN HEALTH CARE IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER

Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.