Patient Advocate Specialist

Company overview: At Essen Health Care, we care for that!

As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system. Essen has expanded from a single primary care office to an umbrella organization offering specialties from women’s health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through the Essen House Calls program.

Essen Health Care is the place Where Care Comes Together! We are looking for the most talented and effective individuals to join our rapidly growing company. With over 1,100 employees and 400+ Practitioners, we care for over 250,000 patients annually in New York City and beyond. From medical providers to administration & operational staff, there is a career here for you. Join our team today!

Practice Growth Responsibilities

• Develop and execute growth plans for target clinics.
• Identify and engage patient referral sources, including psychiatrists, primary care providers, therapists, payors, and hospitals in the community
• Build and maintain strong relationships with referral partners to ensure consistent patient flow.
• Organize marketing efforts such as webinars, lunch-and-learns, and community events
• Monitor referral volume, marketing ROI, and patient acquisition trends.

Sales Responsibilities

• Sell patients on the value of interventional psychiatry treatments
• Serve as an account manager for each patient, managing treatment eligibility, process, scheduling benefits, risks, and alternatives throughout their entire treatment journey

Essen Health Care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population. Essen Health Care provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.