Associate Director for Children's Services

At Essen Health Care, our tagline is "Where Care Comes Together." As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State.

Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system.

With over 1,100 employees and 400+ practitioners, we care for over 250,000 patients annually in New York City and beyond through over 35 medical offices, telehealth services, and our Essen House Calls program.

The Associate Director for Children's Services will oversee the planning, implementation, and evaluation of comprehensive health services tailored to children and their families within the Health Home framework. This role requires a dynamic leader who is passionate about improving health outcomes for children, promoting family engagement, and ensuring the delivery of high-quality, coordinated care

• Program Development and Management
• Develop, implement, and manage programs and services for children and families within the Health Home model
• Ensure that services are culturally competent, family-centered, and aligned with best practices and regulatory requirements
• Monitor program performance and outcomes, making data-driven decisions to enhance service delivery
• Lead continuous quality improvement initiatives to optimize care coordination and patient outcomes

Leadership and Supervision

• Supervise and support a multidisciplinary team of professionals, including case managers, social workers, and support staff
• Foster a collaborative and inclusive team environment that encourages professional growth and development
• Conduct regular team meetings, performance evaluations, and provide ongoing training and support
• Mentor staff in evidence-based practices and Health Home service delivery standards

Collaboration and Community Engagement

• Build and maintain partnerships with community organizations, schools, healthcare providers, and other stakeholders to enhance service delivery and resource availability
• Advocate for children's health and wellness initiatives within the community and at the policy level
• Represent the organization at community meetings, conferences, and other professional events
• Develop strategic alliances to expand access to pediatric specialty services and community resources
• Quality Assurance and Compliance
• Ensure compliance with all relevant regulations, policies, and standards pertaining to children's health services, including New York State Health Home requirements
• Implement quality improvement initiatives to enhance service delivery and client satisfaction
• Conduct regular assessments and audits to ensure adherence to program protocols and standards

Maintain accurate documentation and reporting systems for regulatory and accreditation purposes

• Master's degree in social work, Public Health, Psychology, or related field
• Current New York State licensure (LCSW, LMHC, or equivalent) preferred
• Minimum of 5 years of experience in children's services, healthcare, or social services
• Minimum of 3 years in a supervisory or leadership role
• Strong knowledge of the Health Home model, child development, and best practices in pediatric healthcare

Experience working with diverse, underserved populations

• Proficient in data analysis and program evaluation methodologies
• Core Competencies
• Excellent communication, interpersonal, and organizational skills
• Ability to work collaboratively with diverse populations and stakeholders
• Strong analytical and problem-solving abilities

Leadership and team management skills

• Cultural competency and sensitivity
• Knowledge of trauma-informed care principles

Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.