Medical Assistant URGENT CARE

Company overview: Essen Health Care is a growing community healthcare network provides
high quality, compassionate, and accessible medical care to some of the most vulnerable and
under-served residents of New York State. Guided by a ‘population health’ model of care, Essen
has five integrated clinical divisions offering services in primary & specialty offices, urgent care
centers, and nursing homes, as well as house calls for home bound patients; all clinical services
are also offered via telehealth. Our Care Management division supports patient-centered care
through care coordination, complex care management and helping address health-related social
needs.
Founded in 1999, Essen provides care in all five boroughs of New York City, with a primary
focus in the Bronx. Staffed by over 300 primary and specialty care physicians and advanced
clinicians, Essen Health Care is one of the largest, most comprehensive private medical groups in
New York City. Essen maintains a Clinical Information Services team that maintains our
enterprise-wide electronic medical record system, data repository, clinical analytics and
population health capabilities. Our Community Services teams creates and sustains relationship
with community organizations and agencies and health plans.
Essen is dedicated to ensuring the quality of care for all patients and has been designated ‘Level
3 Patient Centered Medical Home’ by the National Committee for Quality Assurance. Essen has
won awards for its patient care innovations and recently launched Intention Health Ventures to
develop and commercialize our technology innovations.

Responsible for the smooth function of patient flow and all aspects of patient care by performing the following duties.

 Greets and registers patients.
 Fulfills clerical responsibilities, including insurance eligibility, obtain diagnostic reports, patient
demographics, ensures all incoming/outgoing referrals are booked and addressed accordingly
 Answers phones, responds to inquiries and triage calls to appropriate personnel.
 Checks on all incoming faxes and distributes accordingly.
 Makes courtesy calls and appointment confirmations for office/Urgent Care patients. Reschedule no show appointments.
 Inputs patient data into EMR system.
 Fulfills patient care responsibilities, including taking vital signs, updating patient HX, collecting blood, urine, and stool specimens, and assisting providers/nurses in the exam room.
 Monitors and ensures clinical and clerical equipment is functioning properly and escalates issues to supervisor.
 Responsible for learning use of all current and future equipment’s used for patient assessment and diagnosing.
 Checks date on materials and medications for expiration dates and discards expired items.
 Complete weekly and monthly inventory for all supplies, medical and office.
 Ensures labs are transmitted accurately and received in a timely manner.
 Monitor temperature of refrigerator for all vaccines, VFC and private purchases.
 All staff are expected to remain up to date with New Providers, Specialist joining or leaving the practice
and remain compliant and informed of any and all Policies and Procedures
 Must attend monthly Staff Symposiums
 Collects copays and deductibles accordingly and documents accurately.
 Ensures closing of all daily copays at the end of the day.
 Submits daily billing.
 Maintains a sterile work environment.
 Ensures standard infection control precautions are observed.

High school diploma or general education degree (GED); or less than one year related experience or training; or equivalent combination of education and experience
 Three months experience in clinical setting
 One year education in medical field
 Knowledge of medical terminology
 Knowledge of Microsoft Word, Microsoft Excel, and internet software Specialized Training:
 CPR
 HIPAA
 OSHA
 MA Certificate
 CLIA Training

ESSEN HEALTH CARE IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER

Essen Health care is proud to be an equal opportunity employer, and we seek candidates who
desire to work in and serve an ethnically diverse population.