Onboarding Specialist

Company Overview: Essen Health Care is a growing community healthcare network that provides high quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a ‘population health’ model of care, Essen has five integrated clinical divisions offering services in primary & specialty offices, urgent care centers, and nursing homes, as well as house calls for home bound patients; all clinical services are also offered via telehealth. Our Care Management division supports patient-centered care through care coordination, complex care management and helping address health-related social needs. 

Founded in 1999, Essen provides care in all five boroughs of New York City, with a primary focus in the Bronx. Staffed by over 300 primary and specialty care physicians and advanced clinicians, Essen Health Care is one of the largest, most comprehensive private medical groups in New York City. Essen maintains a Clinical Information Services team that maintains our enterprise-wide electronic medical record system, data repository, clinical analytics and population health capabilities. Our Community Services teams create and sustain relationships with community organizations and agencies and health plans. 

Essen is dedicated to ensuring the quality of care for all patients and has been designated ‘Level 3 Patient Centered Medical Home’ by the National Committee for Quality Assurance. Essen has won awards for its patient care innovations and recently launched Intention Health Ventures to develop and commercialize our technology innovations. 

Job Summary: The Onboarding Specialist serves as the key outreach and administrative support professional in the Talent & Acquisition department of People & Culture. The Onboarding Specialist is responsible for facilitating the new hire’s onboarding and hiring experience in the end-to-end recruiting process. The Specialist will ensure the candidate’s experience is reflective of the organization’s mission and brand, providing an exceptional experience to both our internal business partners and candidates.  

The goal is to achieve best-in-class new hire satisfaction in the end-to end onboarding process 

• Responsible for assisting new employees as they join the company, and help them learn policies, explain duties, plan to join dates, and complete the necessary paperwork after getting relevant signatures. 
• Crafting and sending communication with information about the company, onboarding agenda, equipment handover, dress code, parking options, perks and similar items. 
• Ensuring new hires have technical assistance to properly set up their hardware/software and distribute manuals, passwords, and guidelines, as needed. 
• Serving as the primary point of contact for hiring managers and newly hired employees. 
• Identifying innovative and creative new ways to onboard new employees/reach a more scalable and measurable onboarding experience. 

• Responsible for ensuring timely execution and completion of a seamless workflow for each new employee. 
• Ensuring compliance with all processes and maintaining a high level of confidentiality at all times. 

• 2+ years of work experience in a similar position  
• Bachelor's degree in human resources or a related field preferred 

• Excellent verbal and written communication skills. 
• Strong teamwork skills. 
• Good organizational and time management skills. 
• Proficiency with MS Office; proficiency or the ability to quickly learn the organizations HRIS and Talent Management system (NetSuite, iCIMS). 

$21.00-$26.00 an hour

Essen Health Care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically-diverse population.