Clinical Training Coordinator

Company Overview: Essen Health Care is a growing community healthcare network provides high quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a ‘population health’ model of care, Essen has five integrated clinical divisions offering services in primary & specialty offices, urgent care centers, and nursing homes, as well as house calls for home bound patients; all clinical services are also offered via telehealth. Our Care Management division supports patient-centered care through care coordination, complex care management and helping address health-related social needs.

Founded in 1999, Essen provides care in all five boroughs of New York City, with a primary focus in the Bronx. Staffed by over 300 primary and specialty care physicians and advanced clinicians, Essen Health Care is one of the largest, most comprehensive private medical groups in New York City. Essen maintains a Clinical Information Services team that maintains our enterprise-wide electronic medical record system, data repository, clinical analytics and population health capabilities. Our Community Services teams creates and sustains relationship with community organizations and agencies and health plans.

Essen is dedicated to ensuring the quality of care for all patients and has been designated ‘Level 3 Patient Centered Medical Home’ by the National Committee for Quality Assurance. Essen has won awards for its patient care innovations and recently launched Intention Health Ventures to develop and commercialize our technology innovations.

Position title: Clinical Training Coordinator

Job Summary: The Clinical Trainer will support the Clinical Training Coordinator and be responsible for developing & facilitating training programs for New hires in collaboration with other Clinical trainers and Director of Training & Development. Assesses the needs of a business, implements training and development plans, and facilitates a wide variety of training programs that enhance the effectiveness of the Training division.

· Obtain knowledge of, and apply up-to-date Essen Health Care policies, protocols, and training workflows.

· Meet with Management to review training materials and processes.

· Research best practices and bring fresh ideas to the table.

· Work with Management to create and update handouts, manuals, visual aids, PowerPoint presentations, etc. to support training implementation.

· Investigate new applications and technologies to help automate processes.

· Work with Management to create a schedule and coordinate training for multiple training sessions.

· Organize and maintain training logistics, locations, and equipment.

· Deliver training via 1 on 1 group sessions

· Monitor staff during training sessions and deliver evaluations to Management regarding training needs.

· Work with Management to help track compliance and maintain logs, records, and results of training.

· Promote positive company culture: Building friendly working relationships amongst staff, welcoming new hires, and assisting in coordinating and participating in team-building activities.

· Any other duties as needed.

· Associates and/or bachelor’s degree

· Minimum 1-2 years Training experience

· Health Home experience a plus

· Health Care experience

· Knowledge of best teaching/training/compliance practices.

· Excellent verbal and written communication skills.

· Strong teamwork skills.

· Good organizational and time management skills.

· Knowledge of Health Management and Social Service programs a plus.

· Experienced with Microsoft 365 Office (PowerPoint, Excel, Word, etc.)

· Familiarity with online training tools (LMS) is a Training module Platform.

· Strong written and verbal communication skills (Public speaking).

· Excellent customer service skills required.

· Salary Range- $55,000-$58,000 annually 

Essen Health Care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically-diverse population.