General Manager of Training and Development

At Essen Health Care, we care for that! 

As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system. Essen has expanded from a single primary care office to an umbrella organization offering specialties from women’s health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through the Essen House Calls program. 

Essen Health Care is the place Where Care Comes Together! We are looking for the most talented and effective individuals to join our rapidly growing company. With over 1,100 employees and 400+ Practitioners, we care for over 250,000 patients annually in New York City and beyond. From medical providers to administration & operational staff, there is a career here for you. Join our team today!

The General Manager of Training and Development at Essen Health Care is Responsible for course design and development, as well as class management, database maintenance, and student evaluations in accordance to training and staff development.

· Design, develop, and deliver ongoing and new training programs for the corporation.

· Plan, organize, document, and implement training activities including virtual learning, classroom learning, and on-the-job training.

· Function as a master administrator for the current learning management system

· Provides leadership, direction and administration to the staff and medical team of Essen Health Care

· Create handouts, manuals, visual aids, Power Point presentations, etc. to support course implementation.

· Utilize relevant software to create interactive, multimedia presentations using software such as MS Office, and Adobe Content Creator programs or Microsoft Excel to provide informational tools and reports to support training compliance.

· Responsible for coordinating projects and administrative responsibilities consistent with the training initiatives for the department.

· Work directly with AVP of operations Training and development regarding budget planning and monitoring.

· Responsible for quality assurance measures for Essen Health Care courses and assist in the development of ongoing measures and instruments to evaluate training effectiveness.

· Responsible in measuring current and ongoing competency development / needs of the corporation.

· Advises the AVP of operations Training and development in all aspects of department operations; acts as strategic advisor to the department on organizational development issues.

Ensure organizational systems, programs, policies, and procedures are implemented as required and that the property complies with relevant legal mandates.

· Modify existing training resources identified by the training department.

· Ensure to clearly communicate company goals and productivity

· Responsible in developing and deliver leadership development training, including but not limited to: team development, coaching, performance management, train-the-trainer, orientation/onboarding, and compliance training.

· OTHER: Other duties as assigned.

Salary: $60,000-$65,000

Education/Certifications/Licenses: · Bachelors Degree · Medical Background preferred · Three (3) years experience preferred Performance Standards for Specialty Knowledge, Skills & Abilities: · Progressive Management experience with a minimum of three years experience in a managerial/administrative position · Prior teaching experience helpful · Knowledge of Microsoft Office · Strong written and verbal communication skills · Familiarity with online training tools is a plus · Detail-oriented and organized

Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.